Should a Small Business Practice Total Quality Management? - BusinessDictionary.com - Total Quality Management is the dedicated effort to providing a
continuously-increasing level of quality in an effort to retain the
attention (and repeat business) of your customers. Widely practiced
throughout the world, large corporations are continuously examining
their products and services through the practice of TQM to optimize
their competitiveness, paying particular attention to their core
customer base. So why can’t small businesses do the same?
No comments:
Post a Comment